Quick Tips & Resources
Jump to
Getting Online | Accounts & Logins | Microsoft Office 365 | Other Supported Software | Library & Research Support |
Public Printing | ID Cards | Remote Learning & Working | Computer & Device Support | Getting Help |
Getting Online
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WIFI NETWORK FOR COMPUTER/PHONE: EDUROAM
- Identity: [email protected]
- Password: Your Trinity Account Password
- Have a Chromebook? Follow these eduroam instructions
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WIFI FOR GAMING AND OTHER DEVICES: TRIN_IOT
- To connect to a gaming console, Smart TV, or other device that cannot connect to eduroam, access mydevices.36837a.com from a computer or phone, and select “Add a Device.”
- Connect these devices to the Trin_IoT network (Trinity Internet of Things).
- Personal routers and personal wireless printers are not supported on our network at this time.
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WIRED ETHERNET CONNECTION
Accounts & Logins
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CHANGING & RESETTING YOUR PASSWORD
- Change your current password
- Reset your password if you’ve forgotten it
- Can’t connect to wifi after a password reset? Update your eduroam settings
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SECURE ACCOUNT WITH MULTI-FACTOR AUTHENTICATION
- Please use a computer to initially setup MFA (not a phone, etc.).
- Please setup your devices with the MS Authenticator App, text messaging an alternate email address.
- Please also include a second phone number in the instance your phone is damaged/lost.
- Change or update your settings by going to http://aka.ms/mysecurityinfo.
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TRINITY ONLINE SERVICES
- my.36837a.com (Trinity portal – login as [email protected])
- outlook.office365.com (Trinity email – login as [email protected])
- moodle.36837a.com (course management software – login as [email protected])
- TCOnline.36837a.com (classes and registration -login as [email protected])
- Bantam Print (public printing -login as username)
- Trinity Library Account (renew books or materials borrowed – login as [email protected])
- Interlibrary Loan Account (login to Illiad to manage Interlibrary loan items – login as username)
- Nelnet Campus Commerce (managed by Student Accounts for E-billing)
- Handshake (managed by Career Development for on campus jobs, internships and post graduation employment)
- Gallagher Student Health Login (managed by Student Accounts for Health Insurance Plans/Waivers – login as [email protected])
Microsoft Office 365
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FREE MICROSOFT OFFICE SOFTWARE AND ONEDRIVE
- Login as [email protected] at portal.office.com
- Note on the license: you will lose access after you graduate or withdraw from Trinity.
- More info on Microsoft Office
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CONFIGURING TRINITY COLLEGE EMAIL ON A MOBILE DEVICE
- Username: [email protected]
- Exchange Server: outlook.office365.com
- More settings information
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SHARING FILES – ONEDRIVE
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MICROSOFT TEAMS
Other Supported Software
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FREE VIRTUAL SOFTWARE
- Windows Virtual Desktop – run lab software remotely
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LINKEDIN LEARNING
- Video training in software and business skills
- Go through Trinity for free access
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ZOOM
- Be sure you are using Trinity’s Pro version of Zoom, not the free version. Select SSO as your login option, trincoll for the company domain, and you’ll then be prompted for your Trinity credentials.
- More info and links to download Zoom
- Quick start guide for Zoom participants
Library & Research Support
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OFF-CAMPUS LIBRARY ACCESS
- Start your search from the LITS home homepage, 36837a.com/LITS
- When you click on a link from within the LITS website, database list, or research guides, you will be prompted to log in with your Trinity credentials.
Public Printing
- Login to http://bantamprint.36837a.com and you’ll be able to print pdfs or images to any public printer or download the app (will allow you to print legal sized and 11×17 paper size as well).
- When prompted login with your username only (no @trincoll) and Trinity password
- You will receive $30 of free printing at the beginning of every semester.
- Black and white printing letter-sized paper is $.05/page, while color is $.15/page. Legal-sized and 11×17 paper options also available at Canon copier/printer stations.
- Get more details from the Public Printing Guide.
ID Cards
- How to use the campus locks (and update your ID Card on a HotSpot)
- Bantam Bucks debit system
- ID lost or stopped working? Please call the IS Desk for an in-person appointment to get a replacement, or a loaner card if the ID card office is closed.
- Replacement of lost IDs are $20 in Bantam Bucks.
- Turned 21? Please create a ticket to request your 21+ ID in-person appointment. If you’d like to replace the photo on your ID, you will upload a picture to this ticket (we are not doing in-person picture taking at this time).
Remote Learning & Working
- Teaching and Learning Tools for Faculty
- For Students: Remote Learning and Research guides
- Staff Guide to Working Remotely
Computer & Device Support
- Personal computer recommendations
- IT training and online help guides
Getting Help
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GENERAL HELP – LIBRARY AND INFORMATION TECHNOLOGY DESK
- Phone: 860-297-2007
- Email: [email protected]
- Submit a help request: trincoll.haloitsm.com (on the login screen, click the button “Login with Azure Active Directory”)
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CONTACT STAS – STUDENT TECHNOLOGY ASSISTANTS
- Phone: 860-297-2589
- Email: [email protected]
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MAKE AN APPOINTMENT WITH RESEARCH LIBRARIAN
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REQUEST DISABILITY ACCOMMODATIONS – ACADEMIC AND STUDENT LIFE